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JustGrants Technical Support

View the different support options on the User Support page for technical assistance with accessing and using JustGrants. 

JustGrants Training

For questions related to training opportunities or training content, please contact the JustGrants Training team at [email protected].

ASAP Support

The Automated Standard Application for Payment (ASAP) is now available for enrolled DOJ award recipients to request funds. For more information on how to request funds in ASAP, please reference this user guide. For questions related to the use of the ASAP system, please contact the OCFO Customer Service Center by email at [email protected] or by phone at 800-458-0786.

Your organization’s E-Biz POC should have received an ASAP enrollment email invitation and completed the ASAP enrollment. If you have not received your ASAP enrollment email invitation or need assistance in completing the ASAP enrollment, contact the OCFO Customer Service Center. When contacting the OCFO Customer Service Center, please provide your organization’s Unique Entity Identifier (UEI) and EIN.

Grant Management Support

For grant-related support, contact the grant manager listed on the award, or the appropriate funding office:

COPS Office                      [email protected]                              800-421-6770
OJP Support                     [email protected]             833-872-5175
OVW Support                   [email protected]     866-655-4482

Solicitation/Application Support

Questions related to an open solicitation should be directed to the point of contact listed in the solicitation.

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