The FAQs library provides search and filter options for finding answers to many of the most frequently asked questions (FAQs).
Alternately, FAQs can be viewed from a topic-specific list on the FAQs page.
View the DIAMD FAQ PDF for step-by-step instructions for resolving some of the most common questions on the Digital Identity and Access Management Directory (DIAMD) system.
There are six foundational roles created to ensure Entity Users have the authority and ability to carry out specific requirements and tasks. Review the JustGrants User Roles Guide (February 2021) to become familiar with the various Entity User roles.
No, roles are not assigned by default. An Entity Administrator must either assign themselves each role or assign the foundational roles to other Entity Users.
JustGrants pulls entity information directly from SAM.gov to ensure data consistency and integrity. If changes are needed, you will need to make them in SAM. Data will typically be updated in JustGrants from SAM every 24 hours.
Yes. Each active DOJ award associated with a different DUNS must have a unique email in order for an entity to enroll into JustGrants. If your organization has one email for multiple DUNS numbers, please consider the following options:
- Associate a unique email with the SAM E-Biz POC for each DUNS and update your SAM account accordingly.
- Assign a temporarily or permanent SAM E-Biz POC email for each DUNS. After enrollment into JustGrants, you can reinstate the original SAM E-Biz POC.
- Temporarily or permanently assign the SAM E-Biz Alternate POC as the Primary E-Biz POC. After enrollment into JustGrants, you can reinstate the original SAM E-Biz POC.
Your entity must successfully set up their JustGrants account and enroll in ASAP to accept and manage their award. If you have enrolled into ASAP and JustGrants, you can accept an award in JustGrants.
To accept an award, sign in to JustGrants and select an award from “My Worklist.” You will then need to open and accept the information for each tab of the “Award Details” page. Once you have selected all acceptance boxes in each tab, click “Accept” to proceed. After accepting, the system will display a banner indicating that the award has been accepted. If you do not want to accept the award, select the “Decline” button to proceed.
For information on how applicants and entities register and onboard their users into JustGrants, check out the Securely Onboard Your Entity Users to JustGrants section of the Getting Started page.
To determine whether your organization is already enrolled with JustGrants, contact the grant manager listed on the award, or the appropriate funding office from the list below:
If your entity is not already registered in JustGrants, visit the Securely Onboard Your Entity Users to JustGrants section of the Getting Started page to find out how applicants and entities register and onboard their users.
ASAP is the shared services payment system used by the Department of the Treasury that replaced the Grants Payment Request System for grants payments. Through this platform, recipients of DOJ grant awards and other forms of federal assistance are able to request and receive payments for grants managed through JustGrants.
To learn more about ASAP, see the ASAP Resources page.
Based on the recommendation of the Office of Management and Budget and the Chief Financial Officers Council, DOJ selected ASAP from two approved shared service grant payment systems. The October 15, 2020, launch date was selected to align the release of JustGrants and the transition to ASAP and DOJ's financial management system. The Grants Payment Request System is no longer accessible (as of September 23, 2020).
Yes, all DOJ award recipients must use ASAP for payment requests. The Grants Payment Request System is no longer accessible (as of September 23, 2020).
The Department of the Treasury’s Bureau of the Fiscal Service—ISIM PP will send two emails to the entity’s System for Award Management (SAM) Electronic Business Point of Contact (E-Biz POC)—one containing a username and one containing a temporary password and a link to create a new password.
After receiving both emails, the POC must complete the following steps:
- Use the username and temporary password provided to log in to the ISIM system to change your password and complete your security questions.
- Log in to ASAP using your username and your new password.
- Accept the ASAP terms.
- Select “1 notification awaiting review.”
- Select “Unread” from the Notification Status drop-down menu, then select “Continue.”
- Select the magnifying glass on the right side of the screen to view the Enrollment Notifications.
To learn more about the ASAP registration process, please see the ASAP Registration Checklist.
To identify your E-Biz POC, visit SAM.gov, select “Search Records,” enter your entity information, and then view “POCs” (including the E-Biz POC) within the Entity Profile.
Yes. The SAM E-Biz POC has been designated as the ASAP POC to complete enrollment and will receive the ASAP enrollment emails. During the enrollment process, the POC can add the appropriate users to the ASAP roles.
The dissemination of the ASAP enrollment invitations started on July 1, 2020, and continued on a rolling basis through the end of August 2020. If you have not yet received your ASAP enrollment invitation, please check your spam filters to see if the email was filtered out. If the ASAP enrollment invitation is not in your spam folder, contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 to request that your invitation be resent.
Entities can also check the status of their enrollment (including whether their enrollment has been initiated) by contacting [email protected] and providing their entity’s DUNS and EIN.
For ASAP, legitimate emails from the Department of the Treasury will be sent from the Bureau of the Fiscal Service–ISIM PP [[email protected] or [email protected]]. The Department of the Treasury uses a standard template as the basis for its outreach to the SAM E-Biz POCs. Two enrollment emails—one containing a username and one containing a temporary password and a link to create a new password—will be sent to your entity’s SAM Electronic Business Point of Contact (E-Biz POC) from the Department of Treasury’s Bureau of the Fiscal Service.
DOJ award recipients can contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 and provide their entity’s DUNS and EIN to determine whether their entity already has an existing enrollment with ASAP.
The ease and convenience offered to our grantees and award recipients through the ability to use their existing ASAP accounts is one of the main reasons behind the transition from the Grants Payment Request System to our new payment management system. Your entity’s ASAP point of contact (POC) and ASAP Financial Official (FO) will receive notification of enrollment into DOJ’s ALC 1504001. The enrollment process for existing ASAP entities is simplified and only requires establishing a banking account(s) for DOJ’s ALC 1504001.
If your entity FO wants to use the existing banking account(s) for ALC 1504001, the FO should not click the link on the ASAP home page. They should Click Enrollments > Modify/Delete Banking Data to enable the current banking account(s) for DOJ award payments.
If your entity FO wants to add new banking account(s) for ALC 1504001, the FO can click the link on the ASAP home page or Click Enrollments > Add Banking Data.
This simplified enrollment step will then associate DOJ awards to your entity’s profile and users.