The FAQs library provides search and filter options for finding answers to many of the most frequently asked questions (FAQs).
Alternately, FAQs can be viewed from a topic-specific list on the FAQs page.
View the DIAMD FAQ PDF for step-by-step instructions for resolving some of the most common questions on the Digital Identity and Access Management Directory (DIAMD) system.
Yes, all DOJ award recipients must use ASAP for payment requests. The Grants Payment Request System is no longer accessible (as of September 23, 2020).
The Department of the Treasury’s Bureau of the Fiscal Service—ISIM PP will send two emails to the entity’s System for Award Management (SAM) Electronic Business Point of Contact (E-Biz POC)—one containing a username and one containing a temporary password and a link to create a new password.
After receiving both emails, the POC must complete the following steps:
- Use the username and temporary password provided to log in to the ISIM system to change your password and complete your security questions.
- Log in to ASAP using your username and your new password.
- Accept the ASAP terms.
- Select “1 notification awaiting review.”
- Select “Unread” from the Notification Status drop-down menu, then select “Continue.”
- Select the magnifying glass on the right side of the screen to view the Enrollment Notifications.
To learn more about the ASAP registration process, please see the ASAP Registration Checklist.
To identify your E-Biz POC, visit SAM.gov, select “Search Records,” enter your entity information, and then view “POCs” (including the E-Biz POC) within the Entity Profile.
Yes. The SAM E-Biz POC has been designated as the ASAP POC to complete enrollment and will receive the ASAP enrollment emails. During the enrollment process, the POC can add the appropriate users to the ASAP roles.
The dissemination of the ASAP enrollment invitations started on July 1, 2020, and continued on a rolling basis through the end of August 2020. If you have not yet received your ASAP enrollment invitation, please check your spam filters to see if the email was filtered out. If the ASAP enrollment invitation is not in your spam folder, contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 to request that your invitation be resent.
Entities can also check the status of their enrollment (including whether their enrollment has been initiated) by contacting [email protected] and providing their entity’s DUNS and EIN.
For ASAP, legitimate emails from the Department of the Treasury will be sent from the Bureau of the Fiscal Service–ISIM PP [[email protected] or [email protected]]. The Department of the Treasury uses a standard template as the basis for its outreach to the SAM E-Biz POCs. Two enrollment emails—one containing a username and one containing a temporary password and a link to create a new password—will be sent to your entity’s SAM Electronic Business Point of Contact (E-Biz POC) from the Department of Treasury’s Bureau of the Fiscal Service.
DOJ award recipients can contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 and provide their entity’s DUNS and EIN to determine whether their entity already has an existing enrollment with ASAP.
The ease and convenience offered to our grantees and award recipients through the ability to use their existing ASAP accounts is one of the main reasons behind the transition from the Grants Payment Request System to our new payment management system. Your entity’s ASAP point of contact (POC) and ASAP Financial Official (FO) will receive notification of enrollment into DOJ’s ALC 1504001. The enrollment process for existing ASAP entities is simplified and only requires establishing a banking account(s) for DOJ’s ALC 1504001.
If your entity FO wants to use the existing banking account(s) for ALC 1504001, the FO should not click the link on the ASAP home page. They should Click Enrollments > Modify/Delete Banking Data to enable the current banking account(s) for DOJ award payments.
If your entity FO wants to add new banking account(s) for ALC 1504001, the FO can click the link on the ASAP home page or Click Enrollments > Add Banking Data.
This simplified enrollment step will then associate DOJ awards to your entity’s profile and users.
- The Initial Point of Contact is added by the federal agency, and can self-designate all roles and create additional users.
- The Point of Contact (POC) adds users or modifies their roles.
- The Head of Organization (HOO) approves changes to users and their roles.
- The Financial Official (FO) enters and maintains banking account information.
- The Authorizing Official (AO) adds Payment Requestors and Inquirer Only users.
- The Payment Requester initiates payment requests.
- An Inquirer Only can only run reports and cannot hold any other roles.
Yes. All roles require assignment during the enrollment process.
Yes. The Point of Contact can fill all of the roles, assign multiples roles to one person, or assign each role to a different person.
A recipient entity can have only one POC in ASAP. However, there can be multiple users with different roles.
A recipient entity should contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 for assistance in changing their ASAP POC.
DOJ's ALC is 15040001.
The ASAP account ID is the same as the DOJ award number in JustGrants (without the dashes).
If you have questions or need help using ASAP, you can contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786.
No. DOJ award recipients will not use the SF-425 reporting feature in ASAP. Recipients will submit financial reports in JustGrants.
Yes, the recipient entity will receive a notification in ASAP when funds are available for drawdown.