The FAQs library provides search and filter options for finding answers to many of the most frequently asked questions (FAQs).
Alternately, FAQs can be viewed from a topic-specific list on the FAQs page.
View the DIAMD FAQ PDF for step-by-step instructions for resolving some of the most common questions on the Digital Identity and Access Management Directory (DIAMD) system.
Yes. The Point of Contact can fill all of the roles, assign multiples roles to one person, or assign each role to a different person.
A recipient entity can have only one POC in ASAP. However, there can be multiple users with different roles.
A recipient entity should contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786 for assistance in changing their ASAP POC.
DOJ's ALC is 15040001.
The ASAP account ID is the same as the DOJ award number in JustGrants (without the dashes).
If you have questions or need help using ASAP, you can contact the OCFO Customer Service Center by email at [email protected] or by phone 800–458–0786.
No. DOJ award recipients will not use the SF-425 reporting feature in ASAP. Recipients will submit financial reports in JustGrants.
Yes, the recipient entity will receive a notification in ASAP when funds are available for drawdown.
The JustGrants Resources website’s Training Overview page is the key site for resources to assist you in navigating JustGrants. Training topics include:
- Entity Management
- Entity User Experience
- Application Submission
- Grant Award Acceptance
- Award Management
- Grant Award Modifications
- Financial Reporting
- Performance Reporting
The JustGrants training pages provide on-demand access to self-guided eLearning videos, job aid reference guides, checklists and infographics to support your work wherever you are in the grant life cycle.
For additional training-specific questions, contact [email protected].
Visit the Virtual Q&A Sessions page to learn more about training webinars and to register for an upcoming event. The JustGrants team hosts four weekly webinars on:
- Entity Management
- Application Mechanics: Submitting an Application
- Award Acceptance
- Post-Award Management