Entity Management: User Roles FAQs

Refer to the JustGrants User Role Matrix for a detailed breakdown of the user roles and their responsibilities.

Every entity has a designated Entity Administrator. The Entity Administrator needs to invite additional users in the Digital Identity and Access Management Directory (DIAMD), which will automatically send an email to the new user with instructions to create an account and login for JustGrants.

Entity Administrators are encouraged to view the Training: Entity Management page to learn how to manage entity users.

Only Entity Administrators can assign or change user roles in JustGrants. Entity Administrators can manage users and roles for their entity in the Digital Identity and Access Management Directory (DIAMD) and then assign them to specific applications and awards in JustGrants.

Refer to the Training: Entity Management page to learn how to manage entity users, roles, and assignments.

No. There can be only one Entity Administrator. There is no “alternate” Entity Administrator role. However, the current Entity Administrator may transfer their role to another user in the Digital Identity and Access Management Directory (DIAMD).

The Entity Management Job Aid Reference Guide outlines how to transfer the Entity Administrator role.

Yes. Your Entity Administrator can invite anyone to work in JustGrants on your entity's behalf. However, if an individual supports multiple entities, that individual must use a different email address for each entity in JustGrants.

The Entity Management Job Aid Reference Guide outlines how your Entity Administrator can invite users into JustGrants on your entity's behalf.

Yes. Entity Administrators can refer to the Entity User Experience Job Aid Reference Guide for help with reassigning users to applications and awards in JustGrants. 

If the Entity Administrator is no longer with your organization, please contact JustGrants User Support for assistance.

Yes. One user can hold multiple roles, up to and including all the available roles in JustGrants.

Refer to the JustGrants User Role Matrix for a detailed breakdown of user roles.

Each award can be assigned one Grant Award Administrator and one Alternate Grant Award Administrator at a time. The Entity Administrator can reassign those roles to another User when needed.